Introduction: In Indonesia, approximately 30% of older adults with dementia are treated by family caregivers. These caregivers require supportive dementia care services to provide effective care. However, research on family caregivers’ expectations regarding dementia care services that facilitate optimal caregiving remains limited. Objective: This study aimed to explore the needs of family caregivers concerning dementia care services in Indonesia. Methods: This qualitative study employed a descriptive phenomenological approach using semi-structured interviews. Data were collected from purposively selected family caregivers who provide care to older adults with dementia (n=15). The data were analyzed using Colaizzi’s method to identify themes. Results: Three themes were developed from the data, reflecting the expectations of family caregivers regarding dementia care services in Indonesia. Family caregivers expressed a need for health programs that enhance their knowledge and skills in caring for older adults with dementia. However, they also reported limited dementia care services in the community. Conclusion: Dementia care services in Indonesia are not yet adequately prepared to meet the challenges of dementia care. These findings underscore the need to develop comprehensive dementia care services that support family caregivers, thereby improving the quality of care for older adults with dementia. © (2026), (Universidad de Murcia Servicio de Publicaciones). All rights reserved.