This research aims to describe and analyze the occurrence of implementation inconsistency of Coronavirus diseases 2019 (Covid-19) transmission management policy in Kendari City and its causative factors. The study approaches used qualitative method, documentation study, publication, secondary data and interviews with some interviewees. Data and information were processed and analyzed using interactive model stages (Miles, Huberman, and Saldana, 2018), including data collection, data condensation and verification / conclusion drawing. Results of the research show that the occurrence of implementation inconsistency of coronavirus diseases 2019 (Covid-19) transmission management policy in Kendari City had the causative factors namely communication, implementer disposition (attitude), resources and bureaucracy structure. Communication factor was in the form of the absence of clear information of the content. Any policies related to management of Coronavirus diseases 2019 (Covid-19) transmission had planned targets, but still inadequate facility resources. Implementer attitude showed the absence of serious commitment or willingness to implement the policies of Coronavirus diseases 2019 (Covid-19) transmission management in a consistent manner. Meanwhile, the bureaucracy structure, though it had clear standard operational procedure, but it has not implemented consistently. © 2025, SRAC - Romanian Society for Quality. All rights reserved.